This Privacy Policy explains how PET SHOP EDDYROLEX DJ CORP, operating the online store at https://petshopeddyrolexdjcorp.shop/ (the “Site”), collects, uses, stores, and shares personal information in connection with our website, products, and services. In this policy, “Pet Shop EddyRolex DJ Corp,” “we,” “us” and “our” refer to PET SHOP EDDYROLEX DJ CORP. It also explains the choices and rights you have. By using the Site, you acknowledge the practices described in this policy.
Legal Business Name: PET SHOP EDDYROLEX DJ CORP
Business Address: 2516 W Flagler St, Miami, FL 33135, United States
Privacy Contact: support@petshopeddyrolexdjcorp.shop
Phone: +1 786-873-6875
At a glance: We collect only the information we need to process, ship and support your orders. We do not sell your personal information, we do not share it for targeted advertising, and we do not use advertising cookies. Card payments are handled by Stripe — we never see or store your full card number. You can ask to access, correct or delete your information at any time.
On this page
- Who we are
- Information we collect
- Categories of personal information
- How we use your information
- How we share your information
- Emails we send
- Cookies and similar technologies
- How long we keep information
- How we protect your information
- Your privacy rights
- How to make a privacy request
- Children’s privacy
- Where your information is stored
- Links to other websites
- Changes to this policy
- Contact us
1. Who we are
Pet Shop EddyRolex DJ Corp is a pet retail business based in Miami, Florida. The Site is operated by PET SHOP EDDYROLEX DJ CORP, a Florida corporation registered with the Florida Department of State under document number P22000030732, located at 2516 W Flagler St, Miami, FL 33135, United States. We are responsible for the personal information described in this policy. You can reach us at support@petshopeddyrolexdjcorp.shop or +1 786-873-6875.
2. Information we collect
Information you give us
- Order information: your name, billing and shipping address, email address, phone number, the products you buy, the shipping method you choose and any order notes you add.
- Account information: if you choose to create an account, your name, email address, saved addresses and password. Passwords are stored in encrypted (hashed) form, and we cannot see them. If you choose to save a card for future purchases, the card is stored by Stripe; we keep only the card brand, last four digits and expiration date.
- Messages: information you include when you contact us by email, phone or our contact form, such as your name, email address, order number, photos of an item and the details of your request.
- Reviews: the name, rating and content you submit if you review a product you purchased.
Payment information
Card details are entered directly into secure payment fields provided by our payment processor, Stripe. We do not receive or store your full card number or security code. Stripe shares limited details with us — such as the card brand, the last four digits, the expiration date and the billing ZIP code check result — so we can identify your payment, prevent fraud and handle refunds.
Information collected automatically
When you visit the Site, our web server and essential cookies automatically record certain technical information, such as your IP address, browser type, device type, operating system, the pages you view, the website that referred you, and the date and time of your visit. We use this information to operate and secure the Site.
Information we do not collect
We do not collect Social Security numbers, driver’s license numbers, precise geolocation, biometric information or health information. We do not ask for information about your pet beyond what you choose to include in a message to us.
3. Categories of personal information
The table below summarizes the categories of personal information we have collected in the past 12 months, where it comes from, why we use it and who receives it.
| Category | Examples and source | Shared with |
|---|---|---|
| Identifiers and contact details | Name, email, phone, billing and shipping address — from you | Stripe (payment), USPS (delivery), website and email service providers |
| Commercial information | Products purchased, order history, returns — from your orders | Stripe (payment and refunds), website service providers |
| Limited payment details | Card brand, last four digits, expiration date — from Stripe | Stripe |
| Account login | Email address and encrypted password — from you, only if you create an account | Website hosting provider (storage only) |
| Internet and device activity | IP address, browser, pages viewed — collected automatically | Website hosting provider, Stripe (fraud prevention at checkout) |
| Customer communications | Messages, photos and order details you send us — from you | Email service provider |
We use account login information only to let you sign in to your account, and we do not use any information to infer characteristics about you.
4. How we use your information
- To process, pack, ship and deliver your orders;
- To send order confirmations, shipping notifications, tracking updates and receipts;
- To process returns, refunds, replacements and cancellations;
- To answer your questions and provide customer support;
- To create and manage your account, if you choose to open one;
- To display product reviews you submit;
- To detect and prevent fraud, unauthorized transactions and abuse of the Site, and to keep the Site secure;
- To meet our legal, tax and accounting obligations and to respond to lawful requests;
- To understand how the Site is used, fix problems and improve our website and product selection.
We do not use your personal information for automated decision-making that has legal or similarly significant effects on you, and we do not build advertising profiles.
5. How we share your information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising or targeted advertising. We have not done so in the past 12 months. We share personal information only as needed to run our store:
- Stripe, to process card payments and refunds and to screen payments for fraud. Stripe handles your information under its own privacy policy at stripe.com/privacy.
- USPS, which receives your name, shipping address and, where needed for delivery, your phone number, so it can deliver your order and any return.
- Google, which provides the map on our Contact Us page (see “Cookies and similar technologies” below).
- Service providers that host our website, store our data and deliver our emails. They may use your information only to provide services to us and must protect it.
- Professional advisers, such as accountants, auditors and lawyers, when necessary.
- Authorities, when required by law, subpoena or court order, or when needed to protect our rights, our customers or the public, such as to investigate fraud.
- A successor business, if our business is sold, merged or transferred, in which case this policy will continue to apply to your information.
6. Emails we send
We send transactional emails that are needed for your order or account, such as order confirmations, shipping and tracking notifications, return labels, refund confirmations and password resets. These emails are part of the service you requested, so you cannot opt out of them while you have an active order or account.
We do not currently send marketing emails or newsletters, and we do not send text messages. If we offer marketing emails in the future, we will only send them to people who choose to sign up, and every message will include a way to unsubscribe.
7. Cookies and similar technologies
We use a small number of cookies, most of which are needed for the Site to work:
- Cart and session cookies remember the items in your cart and keep your checkout session secure;
- Account cookies keep you signed in to your account, if you have one;
- Security and performance cookies help protect the Site from abuse and serve pages quickly;
- Stripe cookies on the checkout page help prevent fraud;
- Order source cookies (first-party) record how you arrived at the Site, such as from a search engine or a direct visit, and attach that source to your order so we can see which pages lead to orders. They are used only by us and are not shared for advertising.
Google Maps: our Contact Us page shows a map of our business address using an embedded Google Maps frame. When that page loads, Google receives your IP address and browser information and may set its own cookies, under Google’s privacy policy at policies.google.com/privacy. We do not receive any information from Google about you through the map.
Your wishlist is saved in your own browser’s local storage and is not sent to us.
We do not use advertising cookies, retargeting pixels or cross-site tracking. If we add analytics or advertising tools in the future, we will update this policy before doing so. You can control or delete cookies in your browser settings; if you block essential cookies, the cart, account and checkout may not work. Our Cookie Policy lists the cookies we use in more detail.
Do Not Track and Global Privacy Control: because we do not track you across other websites, our practices are the same whether or not your browser sends a Do Not Track signal. We honor Global Privacy Control (GPC) signals as a request to opt out of the sale or sharing of personal information; since we do not sell or share personal information, no further action is needed.
8. How long we keep information
| Information | How long we keep it |
|---|---|
| Order and payment records | Up to 7 years after the order, to meet tax, accounting and legal requirements |
| Customer support messages | Up to 2 years after your request is resolved |
| Account information | Until you ask us to delete your account |
| Product reviews | As long as the product is listed, or until you ask us to remove the review |
| Server and security logs | For a limited period set by our hosting provider, unless needed to investigate a security incident |
When information is no longer needed, we delete it or make it anonymous so it can no longer identify you.
9. How we protect your information
- The Site uses HTTPS (TLS encryption) on every page;
- Card payments are handled by Stripe, a PCI DSS Level 1 certified payment processor, and card numbers never reach our servers;
- Account passwords are stored in hashed form;
- Access to customer information is limited to the people who need it to fulfill orders and support customers, and administrator accounts are protected with strong passwords;
- We keep our website software up to date with security updates.
No method of transmission or storage is completely secure, but we work hard to protect your information. If we learn of a security breach that affects your personal information, we will notify you as required by law.
10. Your privacy rights
Depending on where you live, you may have the right to:
- Know and access the personal information we have collected about you, the sources, the purposes and the categories of recipients;
- Get a copy of your personal information in a portable format;
- Correct inaccurate personal information;
- Delete your personal information, subject to legal exceptions (for example, order records we must keep for tax purposes);
- Opt out of the sale or sharing of personal information, targeted advertising and profiling (we do not do any of these);
- Limit the use of sensitive personal information (we use account login information only to let you sign in);
- Not be discriminated against for exercising your rights — we will not deny you service, charge you a different price or provide a different level of service because you made a privacy request.
Residents of California (under the CCPA/CPRA) and of other states with consumer privacy laws, such as Virginia, Colorado, Connecticut, Utah, Texas, Oregon and Florida, have these rights under state law. We extend them to all of our U.S. customers, wherever they live.
If you have an account, you can also view and update your name, email address, saved addresses and password at any time in My Account.
11. How to make a privacy request
- Email support@petshopeddyrolexdjcorp.shop with the subject “Privacy request”, or call +1 786-873-6875. Tell us which right you would like to exercise.
- We will confirm that we received your request within 10 business days.
- We will verify your identity by matching information you provide (such as your name, email address and an order number) with our records. We only use this information to verify your request.
- We will respond within 45 days. If we need more time, we will tell you why, and we may extend this by up to another 45 days where the law allows.
You may use an authorized agent to make a request on your behalf; we may ask the agent for proof of your written permission and ask you to verify your identity directly. If we deny your request, we will explain why, and you may appeal by replying to our decision. We will respond to your appeal within 45 days. If you are not satisfied with the outcome of an appeal, you may contact your state attorney general.
Privacy requests are handled at no cost to you. We may decline requests that are manifestly unfounded or excessive, as permitted by law.
12. Children’s privacy
The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13, and we do not sell or share the personal information of anyone under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.
13. Where your information is stored
We are based in the United States and our store serves customers in the United States only. Your information is processed and stored in the United States by us and our service providers.
14. Links to other websites
The Site contains links to other websites, such as USPS.com for package tracking and Stripe for payment information. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.
15. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. If the changes are significant, we will post a notice on the Site before they take effect. We will not use personal information we have already collected in a materially different way without your consent.
16. Contact us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- Store name: Pet Shop EddyRolex DJ Corp
- Legal business name: PET SHOP EDDYROLEX DJ CORP
- Business type: Florida Profit Corporation
- Florida registration number: P22000030732
- Business address: 2516 W Flagler St, Miami, FL 33135, United States
- Phone: +1 786-873-6875
- Email: support@petshopeddyrolexdjcorp.shop
- Website: https://petshopeddyrolexdjcorp.shop/
- Business hours: Every day, 10:30 AM – 10:00 PM ET