Payment Policy

This policy applies to purchases made through https://petshopeddyrolexdjcorp.shop/, the online pet retail store operated by PET SHOP EDDYROLEX DJ CORP, a Florida corporation.

Business Address: 2516 W Flagler St, Miami, FL 33135, United States
For questions regarding payments, shipping, returns, or refunds, contact support@petshopeddyrolexdjcorp.shop or +1 786-873-6875.

At a glance: We accept Visa, Mastercard, American Express and Discover credit and debit cards. All card payments are processed securely by Stripe, and all prices are in U.S. dollars (USD). Your full order total is shown at checkout before you pay, and we never add card surcharges or hidden fees.

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1. Accepted payment methods

You can pay for your order with the following credit and debit cards issued with one of these card brands:

• Visa
• Mastercard
• American Express
• Discover

Payment is due in full when you place your order. We do not offer installment plans, layaway, invoicing or payment on delivery.

2. Payment methods we do not accept

We do not accept cash, personal checks, money orders, bank or wire transfers, PayPal, gift cards, store credit or cryptocurrency. Orders can only be paid by card through the secure checkout on our website — we never take payment by phone, email, text message or social media.

3. Secure payment processing by Stripe

Card payments on our website are processed by Stripe, a PCI DSS Level 1 certified payment processor — the highest level of certification in the payment card industry.

• You enter your card details in Stripe’s secure payment fields at checkout. Your card number goes directly to Stripe and is never sent to or stored on our servers.
• Every page of our website, including checkout, is protected with HTTPS (TLS encryption), so information you send us is encrypted in transit.
• Pet Shop EddyRolex DJ Corp never sees or stores your full card number or security code (CVC). Stripe shares only limited details with us, such as the card brand, the last four digits and the expiration date, so we can identify your payment and issue refunds.
• Saved cards (optional): if you have an account, you can tick “Save payment information to my account” at checkout. Your card is then stored by Stripe, not by us; we keep only a reference with the card brand, last four digits and expiration date so you can choose it next time. You can remove a saved card at any time in My Account under Payment methods.
• Your bank may ask you to confirm the payment with an extra security step, such as a one-time code or a confirmation in your banking app (3D Secure). This step is handled between you and your bank.

You can learn more about how Stripe protects payment information at stripe.com/docs/security.

4. Currency, prices and order total

All prices on our website are listed and charged in U.S. dollars (USD). The price shown on each product page is the price you pay for that item.

Your order total is shown at checkout before you place your order and is made up of:

• The price of the items in your cart;
• The flat shipping charge for the USPS service you choose — USPS Ground Advantage $8.95 or USPS Priority Mail $14.95 per order (see our Shipping Policy);
• Sales tax, for orders shipped to an address in Florida — the tax is calculated from your shipping address and shown at checkout before you pay (see “Sales tax” below).

We do not add credit card surcharges, convenience fees, handling fees or any other charge that is not shown at checkout. The amount charged to your card is exactly the order total you confirm.

If your card was issued outside the United States, your bank may add currency conversion or foreign transaction fees. These fees are set by your bank, not by us, and are not part of your order total.

Sales tax

PET SHOP EDDYROLEX DJ CORP is a Florida business, so we collect Florida sales tax where Florida law requires it:

• Orders shipped to a Florida address: we charge Florida sales tax of 6%, plus the county discretionary sales surtax that applies to the delivery address where one applies (for example, 1% in Miami-Dade County, for a combined rate of 7%). Tax is charged on the items and on the shipping charge, as required by Florida law.
• Orders shipped to an address outside Florida: we do not currently charge sales tax on these orders.
• Shown before you pay: sales tax is calculated from your shipping address and listed as a separate line in the cart and at checkout. Product prices on the Site do not include tax.
• Refunds: when we refund an order or an item, we also refund the sales tax charged on it.

If our tax obligations change, for example if we are required to collect tax in another state, we will update this policy, and the tax shown at checkout will always reflect the rules that apply to your order.

5. When your card is charged

Your card is charged for the full order total when you place your order. You will receive an order confirmation email with a receipt of the items, shipping and total charged. If we cannot fulfill your order, or if you cancel it before it ships, we issue a full refund to the card you used.

6. How the charge appears on your statement

Your purchase appears on your card statement under our business name, PET SHOP EDDYROLEX DJ CORP, or a shortened version of it. If you see a charge you do not recognize, please contact us with the date and amount and we will help you identify it.

7. Declined payments

If your payment is declined, your order is not placed and your card is not charged. Please check that:

• Your card number, expiration date and security code are entered correctly;
• Your billing ZIP code matches the address your card issuer has on file;
• Your card has enough available credit or funds for the order total.

You can also try a different card. If the problem continues, contact your card issuer — for security reasons, we are not told why a bank declines a payment. In some cases your bank may show a temporary authorization that is released automatically, usually within a few business days.

8. Order verification and fraud prevention

To protect our customers, every payment is screened for fraud by Stripe. In rare cases we may contact you by email or phone to verify an order before it ships — we will never ask you for your full card number, security code or password. If we cannot verify an order within 2 business days, we cancel it and issue a full refund to the card used.

9. Pricing errors

We check that the prices on our website are accurate. If a product is listed at an incorrect price because of an error, we will contact you before your order ships. You can choose to continue at the correct price or cancel the order for a full refund. We will never charge you more than the order total you confirmed at checkout without your approval.

10. Refunds and cancellations

Refunds are always issued to the original payment method used for the order. We do not issue refunds in cash, by check or to a different card. Approved refunds are issued within 3 business days, and your bank may take 5–10 business days to post them to your account. Please see our Return & Refund Policy for full details and timelines.

11. Billing questions and disputes

If you have a question about a charge, please contact us before contacting your bank. We respond within 1 business day and can usually resolve billing questions — such as a duplicate charge or an incorrect amount — right away, with a refund to your card where one is due. Filing a dispute with your bank does not affect your rights under our Return & Refund Policy.

12. Keeping your payment information safe

• Only enter your card details on our checkout page at petshopeddyrolexdjcorp.shop, and check for the padlock (HTTPS) in your browser’s address bar.
• We will never ask you to send card details by email, text message, chat or phone.
• If you receive a message claiming to be from us that asks for payment information, please do not reply and forward it to support@petshopeddyrolexdjcorp.shop.

13. Changes to this policy

We may update this Payment Policy from time to time, for example if we add a new payment method. The “Last updated” date at the top of this page shows when it was last changed. The payment methods and order total shown at checkout when you place your order apply to that order.

14. Contact us

• Store name: Pet Shop EddyRolex DJ Corp
• Legal business name: PET SHOP EDDYROLEX DJ CORP
• Business type: Florida Profit Corporation
• Florida registration number: P22000030732
• Business address: 2516 W Flagler St, Miami, FL 33135, United States
• Phone: +1 786-873-6875
• Email: support@petshopeddyrolexdjcorp.shop
• Website: https://petshopeddyrolexdjcorp.shop/
• Business hours: Every day, 10:30 AM – 10:00 PM ET