Legal Notice

This Legal Notice identifies the business that owns and operates petshopeddyrolexdjcorp.shop (the “Site”) and sets out important legal information about the Site and its content. It should be read together with our Terms of Service and our other store policies.

1. Website operator

Pet Shop EddyRolex DJ Corp is a pet retail business and online store operated by PET SHOP EDDYROLEX DJ CORP, a Florida corporation. PET SHOP EDDYROLEX DJ CORP is the seller of every product offered on the Site and the business you enter into a contract with when you place an order. “Pet Shop EddyRolex DJ Corp,” “we,” “us” and “our” on the Site refer to PET SHOP EDDYROLEX DJ CORP. See our Contact Information page for all ways to reach us.

2. Nature of our business

• We are a pet retail business with an online store selling new pet toys and accessories for dogs, cats, rabbits and birds. We keep adding new products to our range.
• We sell to consumers for personal, non-commercial use. We do not sell wholesale or to resellers.
• We sell and ship only to addresses in the United States. All orders are shipped with USPS from our location in Miami, Florida.
• Payments are accepted by card (Visa, Mastercard, American Express and Discover) and are processed by Stripe.

3. Store policies that apply to your purchase

The following policies form the terms of sale between you and us. Each one is available at any time from the footer of every page:

• Terms of Service — the terms for using the Site and buying from us;
• Shipping Policy — where we ship, shipping methods and costs, processing times and delivery estimates;
• Return & Refund Policy — 30-day returns by mail, return shipping at no cost to you, no restocking fees, and how refunds are issued;
• Payment Policy — accepted payment methods and how payments are processed;
• Privacy Policy — how we collect, use and protect your personal information;
• Cookie Policy — the cookies and similar technologies used on the Site.

4. Prices and order total

All prices on the Site are in U.S. dollars (USD). Shipping costs are a flat rate per order — USPS Ground Advantage $8.95 or USPS Priority Mail $14.95. Orders shipped to a Florida address are charged Florida sales tax (6% state tax plus any county surtax that applies to the delivery address) on the items and shipping; we do not currently charge sales tax on orders shipped outside Florida. Shipping and any sales tax are calculated and shown in the cart and at checkout before you pay. We do not add any charges that are not shown at checkout.

5. Product information

We describe and present our products as accurately as we can, including the materials, colors, the pet each toy is made for and how it is used. Colors can look slightly different on different screens, and natural materials such as wood, willow, seagrass, rope and feathers can vary slightly from piece to piece. All products we sell are new. If you need more details about a product before ordering, please contact us.

6. Pet safety notice

Our products are pet toys and are not intended for use by children. They are not medical, veterinary or training devices. Please choose toys that suit your pet’s species, size and play style, supervise your pet during play, inspect toys before each use and remove any toy that is damaged or worn. No pet toy is indestructible. If you have questions about your pet’s health or behavior, please consult your veterinarian.

7. Copyright and trademarks

© PET SHOP EDDYROLEX DJ CORP. All rights reserved. The content of the Site — including text, product images, graphics, logos and the Pet Shop EddyRolex DJ Corp name — belongs to us or our licensors and is protected by U.S. copyright, trademark and other laws. You may view and print pages for your personal use. You may not copy, reproduce, modify, distribute or use our content for commercial purposes without our written permission.

Visa, Mastercard, American Express, Discover, Stripe and USPS are trademarks of their respective owners. They appear on the Site only to identify the payment methods we accept and the services we use, and their use does not mean that those companies sponsor or endorse our store.

8. Third-party services and links

We use third parties to run our store, including Stripe for payment processing, USPS for delivery and Google Maps for the map on our Contact Us page. The Site may link to third-party websites, such as USPS.com for tracking. We do not control and are not responsible for the content, availability or practices of those websites, and their own terms and privacy policies apply when you use them.

9. Accuracy of Site content

We work to keep the information on the Site accurate and up to date. If we find an error in a price, a product description or availability, we correct it as soon as possible. If an error affects an order you have already placed, we will contact you before shipping and give you the choice to continue at the correct price or cancel for a full refund. The general information on the Site is provided for your convenience and does not replace professional veterinary advice.

10. Customer complaints and disputes

If you have a complaint, please contact us first at support@petshopeddyrolexdjcorp.shop or +1 786-873-6875. We reply within 1 business day, and most issues can be resolved quickly by our support team.

The Site and all sales are governed by the laws of the State of Florida and applicable U.S. federal law. Any dispute that cannot be resolved informally will be handled as described in the “Governing law and disputes” section of our Terms of Service. Nothing in this notice limits any right you have under federal or state consumer protection laws, including the right to contact your state’s consumer protection agency.

11. Reporting a problem with the Site

If you believe content on the Site infringes your copyright or trademark, contains an error, or if you notice a security issue, please email support@petshopeddyrolexdjcorp.shop with a description of the issue and the web address of the page. For a copyright or trademark concern, please also include your contact details and enough information for us to identify the work you believe is being infringed. We will review every report and respond within 1 business day.

12. Changes to this notice

We may update this Legal Notice from time to time, for example if our business details change. The “Last updated” date at the top of this page shows when it was last changed.